Shipping & refund policy

### Shipping and Refund Policy

At Legend Outfits, we strive to provide you with an excellent shopping experience. This Shipping and Refund Policy outlines our processes for shipping orders and handling returns and refunds. Please read this policy carefully before making a purchase.

#### Shipping Policy

**1. Shipping Locations:**
– We ship all over the world. If your location is not listed, please contact our customer service for more information.

**2. Shipping Methods and Costs:**
– We offer a free shipping delivery for all orders over $200+ . Shipping costs are calculated based on your order’s weight, size, and destination. The available shipping methods and costs will be displayed at checkout.

**3. Processing Time:**
– Orders are typically processed within 5-10 business days. Please note that processing times may vary during peak seasons or due to high demand.

**4. Delivery Time:**
– Delivery times depend on the shipping method selected and your location. Estimated delivery times are as follows:
– Standard Shipping: 5 to 10 business days

**5. Order Tracking:**
– Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order’s progress.

**6. International Shipping:**
– For international orders, customs duties, taxes, and fees may apply and are the responsibility of the recipient. Please check with your local customs office for more information.

#### Refund Policy

**1. Return Eligibility:**
– To be eligible for a return, items must be unused, in their original condition, and with all tags and packaging intact. Returns must be initiated within 30 days of receipt.

**2. Non-Returnable Items:**
– Certain items are non-returnable, including but not limited to:
– Gift cards
– Personalized or custom-made items
– Final sale items

**3. Return Process:**
– To initiate a return, please contact our customer service team at support@legendoutfitss.com with your order number and reason for return. We will provide you with return instructions and a return authorization number.

**4. Return Shipping:**
– Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for items lost in transit.

**5. Refunds:**
– Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

**6. Exchanges:**
we do not exchange products

**7. Damaged or Defective Items:**
– If you receive a damaged or defective item, please contact us immediately at support@legendoutfitss.com with photos and a description of the issue. We will arrange for a replacement or refund as appropriate.

#### Contact Us

If you have any questions about our Shipping and Refund Policy, please contact us at support@legendoutfitss.com. We are here to help and ensure your satisfaction with your purchase from Legend Outfits.

Thank you for choosing Legend Outfits. We appreciate your business and look forward to serving you again.